Paula Alsher

Recent Posts

Best Practices for Building Steering Committees and Project Teams

by Paula Alsher on Thu, Nov 16, 2017 @ 12:38 PM

We’ve all seen them. Projects that are being governed by a Steering Committee that is nowhere near as effective as it could be. Or Project Teams that aren’t made up of the right kind of resources causing a project to slow down to a crawl or even stall out completely. As experts in Change Management, we know Steering Committees and Project Teams who don’t work well together can be a fatal flaw in any change initiative. 

AIM vs. the ADKAR Model: Comparing Change Management Methodologies

by Paula Alsher on Thu, Nov 09, 2017 @ 10:03 AM

We often get questions about the Accelerating Implementation Methodology (AIM) change management methodology from people who are already certified in Prosci’s ADKAR model. That makes sense. Both methodologies are sound change management frameworks that share a lot of common elements. 

Measuring Change Management: A Client Shares Clinical and Business Outcomes

by Paula Alsher on Thu, Nov 02, 2017 @ 11:05 AM

One of the common challenges Change Agents confront is getting Sponsors to see how their commitment of resources to Change Management can actually make a difference in business results. We hear this all the time from clients who know that projects could be implemented faster and more successfully if they managed the “people-side” of projects with more discipline. We experience it, too, in our own change management consulting

What’s Getting in the Way of Your Change Initiatives?

by Paula Alsher on Thu, Oct 26, 2017 @ 01:37 PM

From ERP and Technology Implementations to Shared Services to Lean Six Sigma and other process improvement initiatives, change is everywhere. But in our experience, only 25-30% of all business changes achieve full benefit realization. 

Change Management is This…Not That

by Paula Alsher on Thu, Oct 19, 2017 @ 01:32 PM

We’ve spent a lot of years in the global Change Management marketplace. Over 35 to be exact. And after all this time, people still don’t seem to “get it.” Day after day, we speak to Sponsors, Senior Executives, and sometimes even Change Agents who still think Change Management is just a buzzword. Or, they believe it is something to be done “out there” by other people. Some still think they can send an email out to the organization announcing a change, and then check Change Management off their to-do list for good. 

The Secret to Success for a Shared Services Implementation

by Paula Alsher on Thu, Oct 12, 2017 @ 11:17 AM

The concept of Shared Services certainly isn’t a new one. It’s been a popular business structure since the 1980’s. But, even now in 2017, the number of organizations transitioning to a Shared Services model continues to rise. Why? Because the model makes simple, economic sense. If you centralize administrative functions and share them between business units, you will standardize processes, eliminate redundancies and ultimately reduce costs. Sounds easy, right? 

Are You a Victim of the Installation Trap? Installation vs. Implementation Defined

by Paula Alsher on Thu, Oct 05, 2017 @ 12:05 PM

Don Harrison, developer of the Accelerating Implementation Methodology (AIM), has dedicated his entire, distinguished career to helping organizations worldwide implement complex changes at speed. Several years ago, he began to notice an alarming trend. Organizations were so focused on getting to launch or “go live” of their initiatives, once they got there, they declared the project over. They checked the box that the project was complete and then moved on to the next. 

Increase Your Change Capacity with Change Management Certification

by Paula Alsher on Thu, Sep 28, 2017 @ 01:44 PM

Long-term change capacity is the pot of gold at the end of the change management training rainbow. One of the mistakes organizations often make is thinking about certification as a standard “training program” for HR, OD, IT or Project Manager professionals, rather than looking at how it should be used to increase the capability of Change Agents and Sponsors. 

Change Saturation: What to Do When You’ve Got Too Many Changes Going on at One Time

by Paula Alsher on Thu, Sep 21, 2017 @ 12:51 PM

Change saturation is quickly becoming one of the biggest challenges in organizations across the globe. Our Change Management Consultants see it everywhere they go. “Sure, we can do that.” “Oh, that initiative will improve sales. Let’s get going on it quickly.” While there certainly isn’t a shortage of good ideas out there the bottom line is almost every organization we know has too many initiatives chasing far too few resources. 

Reinforcement: How to Unfreeze Old Behaviors and Re-freeze the New

by Paula Alsher on Thu, Sep 14, 2017 @ 09:57 AM

Don Harrison, developer of the AIM Change Management Methodology tells our AIM Accreditation participants their organizations are perfectly designed. As you can imagine, he sees a lot of shocked faces when he says this. But, here's his point... your organization is perfectly designed for the results you are achieving right now