Installation v Implementation
The AIM Change Management Methodology Speeds Full Implementation
In our change management consulting work, we have identified a basic confusion between installation and implementation. This confusion reduces the speed of sustained change adoption and value realization for many projects– simply stated, many projects are being treated as “finished” significantly before the real ROI is achieved.
When we analyze project successes and failures we see that installation and implementation are very different. This difference applies to all types of organizational changes, from new technology to enterprise-wide transformational change.
A typical project development cycle ends with “GO LIVE” or “CUTOVER”. We call this the installation phase. While it’s a critically important phase of any project, it alone will not lead to full business value realization.
Yet many organizations assume completion at the “cutover” point – installation.
To avoid falling into the installation trap the AIM change management methodology:
Frames or re-frames the definition of success. By altering our definition, we prepare ourselves and the organization for a different set and sequence of activities to get to value realization more quickly with the AIM change management methodology
Avoid disassembling the project/program infrastructure prematurely
More clearly define the human objectives of any project, and rigorously plan the change management deliverables into your project planning approach using a systematic change management methodology to ensure full implementation and ROI
By following the AIM Change Management Methodology to full implementation, your organization will:
- Accelerate the speed of getting to ROI
- Avoid the business disruption that too often follows installation and is left unmanaged
- Achieve all business, technical, and human objectives set for the initiative
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