White Papers

Our White Papers and articles are freely available to you so that you can learn more about our implementation management methodology and research. Please contact us for permission to use any content.

Managing Resistance to Change

Examines tactics and strategies that organizations can employ to manage resistance, one of the key variables that influences the speed of organizational change.

Installation v Implementation: The Key to Project ROI

The widespread confusion between installation and true implementation in organizations links directly to a dynamic of premature completion of projects.

Paradox of Enterprisewide Change

Organizations undertaking enterprisewide transformational initiatives face excruciatingly complex challenges that can only be overcome with a structured approach.

Six Sigma R.O.I. = f(Deployment)

Absent a structured implementation approach, the probability of any solution deployment being on time, on budget, and to specification is very low. 

ERP Survival Kit: The Soft Stuff is the Hard Stuff

Sub-optimized results for any technology implementation are largely the result of a failure to manage the human side of change.

The Real Deal is After the Deal:  M&A Survival

Integration is the most critical challenge in overcoming the odds for ROI on a merger or acquisition.

Blended Project Management—where 2 + 2=5

Both the technical side and the human side of implementation must be managed jointly and concurrently to achieve real project success.