Use Heat Mapping to Drive Better Project Decision Making

by Paula Alsher on Thu, Oct 18, 2018 @ 10:53 AM

On a recent new technology implementation for a major, global corporation our consultants quickly realized the new system was actually one of 60 initiatives that were being launched over an 18-month period. Each individual project had its own project team and although there were interdependencies between the initiatives, the project teams were completely unaware of what the others were doing. 

Change Management Trends - Your Questions Answered

by Paula Alsher on Thu, Oct 11, 2018 @ 03:46 PM

Don Harrison, the developer of the AIM Change Management Methodology, has spent his 40+ year career working with global organizations on how to implement complex change. He specializes in delivering tough messages to senior executives on their role as Sponsors. Not an easy task! 

4 Critical Questions to Ensure You are Making an Impact with Your Actions During a Business Change

by Paula Alsher on Thu, Oct 04, 2018 @ 01:52 PM

The rate of change in today’s business world is certainly at an all-time high. Everyone we know is racing around at a crazy, fast pace trying to implement multiple initiatives all of which are chasing the same limited resources. This nonstop, whirlwind of activity often makes an organization seem like it’s functioning like a well-oiled machine. (After all if everyone is busy, change management must be happening, right?) But, have you ever stopped to ask yourself what exactly everyone is doing? Are they just spinning their wheels with activity or are they making an actual impact with their actions? 

5 Things You Need to Know About Resistance to Change

by Paula Alsher on Thu, Sep 27, 2018 @ 12:01 PM

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5 Things You Need to Know About Resistance to Change

If you are undergoing a business change, whether it is a minor procedural one or transformational in scope, chances are you are going to come across someone, somewhere in the organization who doesn’t like what’s going on. Truth be told, you’ll probably come across quite a few people who disagree with the change. Whether your resistance is out in the open, or lurking in a dark corner somewhere, trust us…it is there. 

Project Sponsorship: It’s Action and Position

by Paula Alsher on Thu, Sep 20, 2018 @ 12:19 PM

You’ve heard it time and time again: Project Sponsorship is the most critical success factor in ensuring a fast and successful implementation of any type of business change. But Sponsorship is not just one executive leader who signs the check and authorizes the launch of an initiative. It’s also not a steering committee of key leaders tasked with making strategic decisions along the way. 

Select the Right Change Agents for Next Generation Change Management

by Paula Alsher on Thu, Sep 13, 2018 @ 12:04 PM

One of the key principles of organizational change management is that implementation takes place at the local level. No matter how good your project team is, you still need a skilled cadre of Change Agents to actually implement your change. The success of your project depends on having the right Agents with the right skills, traits and characteristics working with Sponsors and Targets in an established change structure. What’s more, the type of Agent you need at the beginning of the project will be different from the type of Agent you need in future phases—see our Mini Guide to Installation vs. Implementation for details. 

5 Potential Business Change Pitfalls and What to Do About Them

by Paula Alsher on Thu, Sep 06, 2018 @ 11:57 AM

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5 Potential Business Change Pitfalls and What to Do About Them

Many organizations believe they are “special and unique,” but organizations ultimately face very similar challenges when it comes to implementing business or clinical changes. Whether you are implementing new technology, a Shared Services model or a simple process change, there are certain bumps in the road that need to be avoided. 

Change Management Models:  Build or Buy?

by Paula Alsher on Thu, Aug 30, 2018 @ 12:00 PM

There are a lot of choices when it comes to change management models. On the surface, many of them look pretty similar. For example, most change management methodologies are founded on behavioral science research concepts in areas like human motivation. They include tools and templates for project teams to use in implementation. Some of these frameworks are home-grown, combining a “mish mosh” of several well-known frameworks; a little AIM here, some ADKAR model there and a dash of Kotter over here. 

Overcoming the Challenges of Transformational Change

by Paula Alsher on Thu, Aug 23, 2018 @ 12:35 PM

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Overcoming the Challenges of Transformational Change

There is no doubt about it…change is hard. But, when you start talking about enterprise-wide, transformational change, things become geometrically more complex. Moving to Shared Services or implementing Agile or introducing a new patient care model may make perfect, strategic sense for your organization. But these types of transformational changes are not only time consuming; they’re also incredibly challenging. 

Implementing Lean or Agile? Prepare Yourself for Culture Change

by Paula Alsher on Wed, Aug 15, 2018 @ 01:25 PM

Several years ago it was Quality Assurance. Then it was Lean Six Sigma. Now everyone wants to be Agile. The allure of these bright, shiny business protocols is understandable. They are solid programs that promise to improve operational efficiencies. And who doesn’t want to improve business results?