Change Management Methodology: Behavioral Objectives are Key

by Paula Alsher on Wed, Feb 26, 2014 @ 10:37 AM

One of the most common questions we get from clients around Defining the Change in the AIM methodology is to explain what we mean by "human objectives."  Let's try and take the mystery out of human objectives once and for all! 

Enterprise-wide Change: Are You Installing or Implementing?

by Paula Alsher on Fri, Aug 17, 2012 @ 08:53 AM

What's the end-goal for your enterprise-wide change? That may seem like an obvious question, but it's really not!  In our thirty-plus years of change management consulting we've observed a common pattern of "premature project completion"  across all types of organizational changes, including enterprise-wide change. 

How Do You Measure Transformational Change Success?

by Paula Alsher on Wed, May 09, 2012 @ 09:39 AM
One of the major impediments to transformational change, Return on Investment, is the false notion that getting a project installed, meaning getting to the point of go live, is the same as getting implementation. In fact, installation and implementation are not at all the same.