The Business Case for a Change Management Methodology

by Paula Alsher on Tue, Sep 09, 2014 @ 10:20 AM

Just this week, two clients have shared a common and very challenging change management situation. They are about to re-launch ERP systems even though they have attempted to implement the system multiple times in the past without success. These organizations are beginning to see that there is a need for doing something different, although they may not be totally sure what that really means! When implementations fail, there are long-term and short-term costs, and direct and in-direct implications.  All of this points to a business case for a change management methodology that will reduce risk. 

Change Agents: Who is a Sponsor for Your Change Project?

by Paula Alsher on Tue, Jul 01, 2014 @ 04:57 PM

If you are a Change Agent assigned to a project, do you know who all your Sponsors are? It's a critically important question, and the answer is not necessarily obvious.  In fact, one of the biggest "aha's" from our AIM change management training is that there are far more Sponsors that need to be attended to than what Change Agents originally thought!  

Transformational Change: How to Close the Inspiration Gap

by Paula Alsher on Tue, May 20, 2014 @ 02:39 PM

Remember that famous line from the classic movie "Cool Hand Luke?"  "What we have here is a failure to communicate."  Well, when it comes to transformational change, what we have here is a failure to inspire. If "transformational change" becomes nothing more than a cover for downsizing, it will be extremely difficult to get the demonstrated commitment you need to implement transformationally different processes, systems, and structures. 

Change Leadership: Are We Getting What We Need from Sponsors?

by Paula Alsher on Mon, Apr 14, 2014 @ 02:26 PM

On Tuesday, April 22 we are holding a complimentary webinar on "Sponsorship: Why You Gotta Have It. What to Do to Get It."  First of all, why are doing another webinar on Sponsorship? Quite simply, it's because there is nothing as important to project success as Sponsorship.  And unfortunately, there is nothing as problematic for Change Agents than securing lasting, active Sponsors! 

Transformational Change: Tips for Planning Sponsor Meetings

by Paula Alsher on Mon, Feb 10, 2014 @ 02:49 PM

There is likely no more important Change Agent activity than getting Sponsors to provide the visible commitment you need for transformational change success.  We use the term "contracting" to describe these meetings because the most effective meetings involve an exchange of needs and offers.  

Change Leadership for Healthcare Transformational Change

by Paula Alsher on Tue, Jan 21, 2014 @ 08:41 AM

There may be no industry undergoing more significant and rapid change than healthcare.  Transformational changes abound, whether it is in healthcare delivery (clinical redesign and transformation) or on the support side with changes created by electronic medical records or ICD 10.  

Managing Resistance to Change: A Model Managers Can Use Now

by Paula Alsher on Sat, Sep 07, 2013 @ 10:21 AM

For managers, managing resistance to change is more than a theoretical discussion. It can be an almost daily "to do."  New processes, new policies, new systems-- it just never ends. But what if you had a model you could follow that actually works?  And even better, the model helps your organization move the change, level-by-level, business unit-by-business unit through your organization. 

Managing Resistance to Change: Sources and Tactics for Managers

by Paula Alsher on Tue, Aug 20, 2013 @ 03:07 PM

You're just doing your job, trying to implement an important change with your team, when suddenly you're whacked over the head by an onslaught of negativity--resistance to change rears its ugly head again! Kinda like the old Whack-A-Mole game at the county fair.  How many times can you get knocked down? Where's that coming from, you wonder?

Managing Resistance to Change: Top 10 Things Managers Should Know

by Paula Alsher on Tue, Aug 13, 2013 @ 10:44 AM

Over the next several weeks we'll be unlocking the secrets to managing resistance to change. You've seen resistance; it comes in many forms and can be out in the open, or lurking behind people that say they are supportive but then don't match actions with words. 

Transformational Change in Healthcare: 5 Quick Tips

by Paula Alsher on Tue, Jun 25, 2013 @ 11:14 AM

Are your healthcare reform-related transformational changes on time and on budget?  Are you seeing warning signs that some of the changes may stall, or take too long, or not drive sustained behavioral changes in important stakeholder groups, especially physicians?