Focused on Implementation, Not Just Installation
Implementation Management Associates (IMA) Worldwide applies AIM (Accelerating Implementation Methodology), created by Don Harrison and developed through 40+ years of implementation research at Implementation Management Associates (IMA).
AIM is the structured, research-based system that closes the gap between installing a change and achieving sustained behavioral adoption.
- AIM Methodology
From Resistance to Results
- ROI-Driven
- Behavior-Based
Change Management Experts Since the 1990s
We combine enterprise-scale digital transformation expertise with proven change management services through Accelerating Implementation Methodology (AIM)
Real-World Experience
Decades of "in the trenches" experience guiding organizations through the thorniest transformation situations, no matter how complex.
Innovation & Expertise
We use proven, research- based implementation science methods blended with advanced digital capability and leadership development.
Behavior-Based Methodology Driving Adoption
AIM provides a repeatable, behavior-based approach that focuses on outcomes over checklists, turning go-live into real adoption and results.
Measurable Outcomes
We work to make you independent, building internal capability as you guide your transformation —shortened cycles, less disruption, and faster ROI.
Disruption isn't new. We've seen this before.
- AIM Methodology
Travel Agents
The travel industry’s shift from storefront agencies to online booking transformed hundreds of thousands of roles. Organisations that invested in people succeeded; those that focused only on technology struggled.
- Case Study
Kodak Film
A cautionary tale of technological
disruption without implementation
strategy. The digital photography
revolution left behind companies that
failed to manage the human side of
change.
- Case Study
Skills Shifts (Now)
AI, automation, and digital transformation are reshaping every industry. Organizations that address behavior and culture first will lead—those that don’t will bfall behind.
The Change Management Landscape
Too many organizations fall short of successful change because of a
fundamental misunderstanding of what is required for organizational
transformation. Most technology implementation failures are caused
by insufficient mitigation of human-side risks.
Change is complex, but with our integrated approach you’ll have a
clear, actionable roadmap. From executive alignment to continuous
improvement, we ensure your teams are equipped, engaged, and
ready to succeed.
Change Initiatives Fail
Most change efforts fall short due to poor adoption— not technical shortcomings.
Digital Transformations Underperform
When adoption lags behind, even the best technology cannot deliver results.
Higher Success with Reinforcements
Organizations using structured change management achieve dramatically better outcomes.
Leadership in Change Management
Leadership alignment and workforce engagement are what drive real success.
Without visible sponsorship, change efforts stall. AIM embeds leadership
involvement from day one—leaders personally perform six tasks that cannot be
delegated.
Create sustainable change capacity that
compounds over time, making each
transformation easier than the last.
Leaders express, model, and reinforce the
specific behaviors needed to achieve
measurable business outcomes.
Sponsors cascade their roles down the chain,
avoiding “black holes” where change
initiatives silently die.
Readiness & Resistance
Address readiness and resistance as
standard work, not side activities—surface
issues before they surface themselves.
Experience + Innovation + Implementation
We've redefined the traditional consulting model. We work to make you independent, building internal capability as you guide your transformation.
01
Real-World Experience
Over 30 years of global practice across pharmaceuticals, healthcare, finance, and technology—guiding organizations through complex change.
02
Innovation Expertise
Advanced capability in enterprise transformation, Agile strategy, digital- first learning, and a modern platform that helps organizations scale behavior change.
03
Proven Implementation
AIM defines change in specific behaviors —not vague concepts. We surface resistance, contract with sponsors, and reinforce new ways of working.
Our Vision for Change
People Transform Organizations
Innovation Requires Implementation
Leadership Involvement Is Non-Negotiable
Truth Over Comfort
Supporting Change Management Delivery
Supporting the global community of change practitioners with research, standards, and professional development.
Comparative Agility
Insights & Resources
Expert perspectives on implementation science, change management, and
organizational transformation.
