Measurement Diagnostic Tools are Key to Managing Change Fatigue

by Paula Alsher on Thu, May 03, 2018 @ 10:36 AM

One of the challenges facing our change management consulting clients is the level of change fatigue across the organization. There is simply no rest from the constant barrage of changes that disrupt past habits, patterns and ways of working. It creates an unprecedented level of organization stress, especially when there are fewer resources than ever before. The change fatigue is further compounded when those Change Agents responsible for implementation confront a history of projects that are initiated, but not successfully implemented. 

Change Management on a Budget

by Paula Alsher on Thu, Apr 05, 2018 @ 01:25 PM

In our 35+ years of change management consulting, we have never once come across an organization who told us they have way too many resources with too little to do. Who are we kidding? We’ve never even met a client who had the right amount of resources for their current portfolio of initiatives! 

5 Tips for Tackling Tough Sponsor Situations

by Paula Alsher on Thu, Mar 22, 2018 @ 03:30 PM

One of the key principles of Next Generation Change Management is to look up the power structure in your organization before you look down, especially in the beginning of a project. What we mean by this is as a Change Agent, you need to spend more time working with your Sponsors (to ensure they are Expressing, Modeling and Reinforcing the change) than trying to convince the targets (those people who will be affected by the change) about the logic and rationale behind it. 

Next Generation Change Management for Consulting Companies: Increase Revenue and Improve Client Satisfaction

by Paula Alsher on Wed, Mar 21, 2018 @ 10:05 AM

That’s promising a lot, but it’s a realistic promise, too. When you are a consulting company (and we are one) you are on a constant quest for new business and increased revenue. There is more competition than ever. Standing apart from your competition can be a challenge, especially if you are competing against one of the big consulting companies.  

Building your change management capability is one option worthy of consideration. 

8 Trends for Next Generation Change Management

by Paula Alsher on Thu, Feb 15, 2018 @ 12:12 PM

Here’s one thing we can all agree on: our organizations have never been stretched like they are today. It would be simple to believe the answer is for organizations to narrow their portfolio of changes. Unfortunately, most organizations do not see a lot of its projects as optional. What we can do is a better job of sequencing changes, and we can be much more effective in how we target our limited resources for maximum impact.  

Next Generation Change Management: What Needs to Change About Change Management

by Paula Alsher on Thu, Feb 08, 2018 @ 11:20 AM

Last week Don Harrison, President of IMA and developer of the Accelerating Implementation Methodology (AIM), held a free webinar on what he likes to call “Next Generation Change Management” where he discussed his view of what needs to change about change management. The topic was one of our most popular ever and the discussion he led was truly thought provoking. 

Managing Change in 2018 – A Letter from Don Harrison, IMA President and Developer of the AIM Change Management Methodology

by Paula Alsher on Thu, Jan 11, 2018 @ 01:59 PM

Dear Colleagues,

One of my favorite quotes comes from Charles Darwin, who famously said, “It is not the strongest of the species that survives, nor the most intelligent, but the one most adaptable to change.” As we begin 2018, I am amazed at how these wise words could not be more appropriate for the modern business world. 

Best Practices for Building Steering Committees and Project Teams

by Paula Alsher on Thu, Nov 16, 2017 @ 12:38 PM

We’ve all seen them. Projects that are being governed by a Steering Committee that is nowhere near as effective as it could be. Or Project Teams that aren’t made up of the right kind of resources causing a project to slow down to a crawl or even stall out completely. As experts in Change Management, we know Steering Committees and Project Teams who don’t work well together can be a fatal flaw in any change initiative. 

What’s Getting in the Way of Your Change Initiatives?

by Paula Alsher on Thu, Oct 26, 2017 @ 01:37 PM

From ERP and Technology Implementations to Shared Services to Lean Six Sigma and other process improvement initiatives, change is everywhere. But in our experience, only 25-30% of all business changes achieve full benefit realization. 

Change Management is This…Not That

by Paula Alsher on Thu, Oct 19, 2017 @ 01:32 PM

We’ve spent a lot of years in the global Change Management marketplace. Over 35 to be exact. And after all this time, people still don’t seem to “get it.” Day after day, we speak to Sponsors, Senior Executives, and sometimes even Change Agents who still think Change Management is just a buzzword. Or, they believe it is something to be done “out there” by other people. Some still think they can send an email out to the organization announcing a change, and then check Change Management off their to-do list for good.