Why Quick Fixes Won’t Cut It: The Real Path to Transformational Change

by Ann Marvin on Thu, Nov 21, 2024 @ 12:00 AM

Transformational change is often misunderstood. Many organizations pour resources into superficial solutions, hoping for a quick impact. But in over 30 years of experience in Change Management consulting, we’ve seen one thing time and again: Transformation demands deep, sustained change at all levels. AIM (Accelerating Implementation Methodology) is designed for exactly this kind of 2nd Order Change, where doing things differently requires a commitment to real behavioral shifts.

To help you avoid the common pitfalls that lead to wasted time, energy, and money, here’s a list of the top things we see that won’t drive transformation. Don’t be swayed by easy fixes—true Transformation is never that simple.


Top 10 Things That Won’t Drive Transformational Change in Your Organization

  1. A Vision in an Email: Vision alone won’t change behaviors. Leaders need to consistently express, model, and reinforce new ways of working. Reinforcement—not communication—is the catalyst for real transformation.

  2. Training Programs: Culture shifts require more than workshops. While training can introduce new concepts, it won’t drive change without a reinforcement strategy to support new behaviors.

  3. PowerPoint Presentations: Slides showcasing strategic pillars and work streams don’t create change. Meaningful transformation comes from actions, not presentations.

  4. Town Hall Meetings: A one-time announcement at a Town Hall won’t make lasting changes. Without visible behavioral shifts from leaders, trust erodes, slowing down the change process.

  5. End-to-End Process Maps: Streamlining processes has limits. Over-mapping processes and eliminating roles without addressing the root cultural issues won’t drive transformation and may harm organizational effectiveness.

  6. A Bold, New Logo: A rebranded logo or flashy marketing won’t influence behavior. Logos can’t replace the need for leadership modeling and reinforcement of the new culture.

  7. Re-Organization: Restructuring the organization chart doesn’t create a cultural shift. Real change requires changing how people work and interact, not just their reporting lines.

  8. Engagement Surveys: Engagement thrives when managers reinforce behaviors with meaningful consequences. Surveys alone don’t affect day-to-day engagement or lead to transformation.

  9. Consultants Alone: Even as Change Management experts, we know that consultants can’t drive transformational change for you. They can provide frameworks like AIM and guidance, but only leaders can champion and drive real change.

  10. Downsizing: Downsizing masked as Transformation won’t succeed. If headcount reduction is essential, follow it immediately with clear, 2nd order changes to redefine success within the organization.


The Right Path: Four Fundamentals of Transformational Change

1. Change the Reinforcement to Achieve Transformation
Transformation is impossible without reinforcing the right behaviors. If people don’t experience a shift in what’s rewarded or discouraged, expect more of the same.

2. Transformation Needs Sustained, Active Sponsorship
Active, consistent sponsorship from leaders is crucial for success. Sporadic involvement won’t suffice.

3. Sponsors Must Personally Invest in the Transformation
Transformation comes with personal costs for leaders. Sponsors need to demonstrate commitment through actions that might be challenging but are necessary.

4. Expect Resistance from Those with a Vested Interest in the Status Quo
Ironically, the most resistance often comes from those closest to the change. Sponsors with a stake in the current setup may resist change, so be prepared to engage them thoughtfully.

Conclusion:
For organizations committed to Transformation, success requires more than activity. It demands sustained efforts and individual sacrifices. Avoid the allure of quick fixes, PowerPoints, and training programs. Real transformation changes the foundation of an organization—so understand what it takes and take deliberate steps to make it happen.

Transformational Change: How Important is Sponsor Contracting?

by Ann Marvin on Mon, Nov 11, 2024 @ 03:45 PM

As the question of sponsorship keeps coming up, I thought that I would re-post this blog.

Just how important is sponsor contracting to successful transformational change?  Don Harrison, IMA President and developer of AIM (Accelerating Implementation Methodology) will tell you that all failed transformational change can be traced back to poor sponsor contracting with the Authorizing Sponsors. 

The Top Ten Things That WILL NOT Transform Your Organization

by Don Harrison on Wed, Sep 04, 2019 @ 01:08 PM

Let’s get real. If you are working on a transformational change are you doing more with less or doing different things differently? Are you looking for incremental change or transformational change? It’s your choice, but if you say the latter and deliver the former (or nothing at all) you are going to pay a heavy price in your organization. 

Creating an Agile Organization: How to Achieve Sustained Adoption

by Don Harrison on Wed, May 01, 2019 @ 01:53 PM

It’s easy to understand why so many organizations are turning to Agile. Being able to quickly adapt to new technology, innovation and continuous improvement is what keeps organizations one step ahead of their competition. But, “going Agile” isn’t as easy as it sounds. This change in mindset not only requires people to think in a whole new way, it requires the entire organization to do different things, in different ways. 

Digital Transformation is the Wave of the Future. Can Your Organization Survive?

by Don Harrison on Thu, Apr 04, 2019 @ 12:19 PM

The digital transformation race is on! Everywhere I look organizations are working at double speed to find the most innovative ways to use technology to transform their organization. Digital transformation is not only changing the way business gets done, in some cases, it’s transforming entire industries! In short, digital transformation is a real game changer. 

Critical Success Factors for Big Changes Including: Agile, Lean, ERP’s, Culture Change and M&A’s

by Don Harrison on Wed, Mar 20, 2019 @ 11:29 AM

Change is hard. Enterprise-wide, transformational change is geometrically more complex. While big changes such as Agile, Mergers & Acquisitions and Shared Services may make strategic sense for an organization, there is no doubt they can be time consuming and incredibly challenging. 

Hiring Transformation Change Management Consultants: A Buyer’s Guide

by Paula Alsher on Thu, Dec 06, 2018 @ 10:20 AM

With strategic plans in place for 2019, the focus turns to implementation. For many, transformational change will be high on the list. As you look to evaluate resources, you may find yourself needing additional bandwidth. So, you turn to external consultants—whether these are large consultancies or individual practitioners. 

Overcoming the Challenges of Transformational Change

by Paula Alsher on Thu, Aug 23, 2018 @ 12:35 PM

Watch This Quick Video Recap:

There is no doubt about it…change is hard. But, when you start talking about enterprise-wide, transformational change, things become geometrically more complex. Moving to Shared Services or implementing Agile or introducing a new patient care model may make perfect, strategic sense for your organization. But these types of transformational changes are not only time consuming; they’re also incredibly challenging. 

Implementing Lean or Agile? Prepare Yourself for Culture Change

by Paula Alsher on Wed, Aug 15, 2018 @ 01:25 PM

Several years ago it was Quality Assurance. Then it was Lean Six Sigma. Now everyone wants to be Agile. The allure of these bright, shiny business protocols is understandable. They are solid programs that promise to improve operational efficiencies. And who doesn’t want to improve business results? 

The Secret to Success for a Shared Services Implementation

by Paula Alsher on Thu, Oct 12, 2017 @ 11:17 AM

The concept of Shared Services certainly isn’t a new one. It’s been a popular business structure since the 1980’s. But, even now in 2017, the number of organizations transitioning to a Shared Services model continues to rise. Why? Because the model makes simple, economic sense. If you centralize administrative functions and share them between business units, you will standardize processes, eliminate redundancies and ultimately reduce costs. Sounds easy, right?