Who Should be Doing What During a Business Change?

by Don Harrison on Tue, Nov 26, 2019 @ 11:36 AM

In the implementation of an organizational change, everyone has a role. In fact, many people have more than one role. In the AIM Change Management Methodology, I’ve deemed the Who’s Who of organizational change a “CAST of Characters.” Each of the four roles, Champions, Agents, Sponsors and Targets has a specific job to do:

 

The Difference Between Change Management and Project Management

by Don Harrison on Wed, Nov 13, 2019 @ 09:36 AM

When I discuss the blending of project management and change management during IMA’s AIM Change Management Training sessions, inevitably someone always asks, “but aren’t they the same thing?” While in a perfect world we would see project management and change management as one blended protocol, there are several fundamental differences between the two disciplines. Individually, each plays a critically important role in the success of a project, but when blended from the beginning, they will help to ensure ROI is achieved. A much more valuable metric in my (not so) humble opinion. 

Leading People Through Business Changes: The AIM Methodology Explained

by Don Harrison on Wed, Sep 18, 2019 @ 10:53 AM

Business changes come in all sizes. Some are limited to a few small, procedural modifications while others will completely transform your organization. But no matter what size change you are working on, employing a structured change management methodology is key if you want to ensure return on investment. 

What to Look for When Choosing a Change Management Training Program

by Don Harrison on Wed, Jun 26, 2019 @ 12:20 PM

I recently did a quick google search on the words “Change Management Training” and was shocked to see the number of options that came up. The marketplace is, in fact, filled with countless choices. There were even sites that filtered the options for you. Find the right change management training now! 

5 Warning Signs Your Change Project May Be in Trouble

by Don Harrison on Wed, May 29, 2019 @ 10:51 AM

Between Healthcare and Business Transformation, the amount of money currently being spent on organizational change is staggering. Unfortunately, as the amount of money being spent on transformation continues to rise so do the number of unsuccessful implementations. Recent studies confirm only 25-30% of all business changes achieve full benefit realization. Yes, you read that correctly. 

4 Key Principles for Developing a Reinforcement Plan

by Don Harrison on Wed, May 15, 2019 @ 01:10 PM

Have you recently undergone a major, organizational change? Maybe it was a new technology, a new innovation or a continuous improvement initiative, or perhaps it was a shared services implementation. No matter the type of change, chances are a lot of time and money were put into the project. But, after the “go-live” date has passed, I challenge you to look around your organization. Are employees actually using the new processes? Or are they busy creating work arounds? I’m guessing more of the latter, yes? 

The Value of AIM Change Management Certification

by Don Harrison on Wed, Feb 06, 2019 @ 11:15 AM

There is an ongoing debate in the world of Change Management on the merits of being “certified.” Some will argue there is no certification in the world that can adequately prepare you for the daily ins and outs of the job. The other side of the argument will point out you cannot possibly understand change management without a foundation in its principles. 

New Year. New Blog. And...a New Approach to Change Management

by Don Harrison on Wed, Jan 23, 2019 @ 11:59 AM

Like so many of you who read our blog on a weekly basis, IMA is facing a major change. As you may already know our Vice President of Client Solutions, Paula Alsher, retired at the end of 2018. A bittersweet time for us as we are thrilled to hear Paula is already enjoying a peaceful and relaxing retirement, but a challenging transition for our small company as she did so much for us on a day-to-day basis. 

Start with This Checklist for Implementing a Business Change

by Paula Alsher on Thu, Nov 29, 2018 @ 11:21 AM

“Let’s start at the very beginning. A very good place to start.” While the well-known song lyric is about teaching a group of children to sing, the sage advice also applies to implementing strategic business or clinical initiatives

Use Heat Mapping to Drive Better Project Decision Making

by Paula Alsher on Thu, Oct 18, 2018 @ 10:53 AM

On a recent new technology implementation for a major, global corporation our consultants quickly realized the new system was actually one of 60 initiatives that were being launched over an 18-month period. Each individual project had its own project team and although there were interdependencies between the initiatives, the project teams were completely unaware of what the others were doing.