When is Your Project Complete? Answer Below.

by Paula Alsher on Thu, Oct 25, 2018 @ 11:26 AM

Hint: it may not be when you think!

What is the end goal for your strategic initiatives? While it may seem like an obvious question, you’d be surprised at the number of organizations that get it wrong. Whether it is new technology, Agile, continuous improvement such as Lean/Six Sigma, restructuring or a business/clinical transformation, most organizations focus on getting to go-live. Shortly after that date, the project team is dismantled, and the initiative is checked off as complete and probably “successful.” 

The Truth Behind Why 70% of Organizational Change Projects Are Still Failing

by Paula Alsher on Thu, Jul 19, 2018 @ 11:54 AM

We’ve all heard the statistic 70% of all organizational change projects fail. This figure was first reported by Hammer and Champy in 1993 and, unfortunately, recent research confirms the staggering statistic hasn’t changed by much. The ugly truth of the matter is today’s organizations are still plagued by projects that are sub-optimized, if not facing outright failure. “Spotty” implementations are all too common with success in one area but not in all areas impacted by the change. 

The Value of Change Management

by Paula Alsher on Thu, Jun 21, 2018 @ 01:10 PM

The business value in using a disciplined project management protocol, such as Agile or Waterfall, is undeniable. Project management ensures projects are completed on time, on budget and to scope. And with the amount of investments being made on large, complex organizational change at an all-time high, these metrics are critical. But, what about using a change management process? Is there a value there as well? 

Metrics, Measurements, and Sustainability: A Guide to Measuring Change Success

by Paula Alsher on Thu, Apr 12, 2018 @ 02:48 PM

Your organization probably has very specific metrics and measurement tools surrounding project management. Measuring if your project is on time, on budget, and technically sound is pretty straight forward. But how do you measure change management success? One thing we can tell you for sure…it is much more important to measure business results than how well change management worked on a project. 

Are You a Victim of the Installation Trap? Installation vs. Implementation Defined

by Paula Alsher on Thu, Oct 05, 2017 @ 12:05 PM

Don Harrison, developer of the Accelerating Implementation Methodology (AIM), has dedicated his entire, distinguished career to helping organizations worldwide implement complex changes at speed. Several years ago, he began to notice an alarming trend. Organizations were so focused on getting to launch or “go live” of their initiatives, once they got there, they declared the project over. They checked the box that the project was complete and then moved on to the next.  

How to Measure Transformational Change Success: What are Your Metrics?

by Paula Alsher on Thu, Jul 27, 2017 @ 10:38 AM

It sounds so obvious when we say, “The end goal of every transformational change should be full benefit realization.”  Duh!  Of course.  But in our change management consulting work we see so many organizations who get to the “go-live” or the cut-over date of a project, declare it complete, and thus… successful. But the fact is that go live has nothing to do with getting to full implementation!  Your transformation is not “done.” 

A Change Management Dilemma: 5 Barriers You Can Anticipate to Technology Adoption

by Paula Alsher on Thu, May 04, 2017 @ 10:34 AM

Getting full value for your investment in new technology requires much more than getting the new hardware and software launched.  In every technology change, there are behavioral changes needed for you to get the full intended value for your investment.  

How to Budget Wisely for Enterprise-Wide Changes: The Role of Change Management in Benefit Realization

by Paula Alsher on Thu, Feb 02, 2017 @ 02:32 PM

Walk into almost any large corporation and we bet you will find at least one (if not more) of these changes in their change portfolio:  shared services, mergers or acquisitions, ERP/technology updates, customer-centric strategies, and other one company solutionsThese enterprise-wide changes can all be significant strategic solutions to critical business problems or market opportunities. In fact, “one company” business models can markedly improve customer satisfaction, materially reduce operating margins, utilize resources more effectively, improve internal collaboration, and position the organization to respond quicker to changing market conditions. The ROI is staggering.  But…so is the investment required! 

20 Questions You Need to Be Able to Answer About Your Project Right Now

by Paula Alsher on Thu, Oct 20, 2016 @ 11:14 AM

One of the foundations of IMA’s proprietary Accelerating Implementation Methodology (AIM) is, “In order to achieve value realization, you must first identify the “human objectives” for your change." {Tweet This}  But what exactly are the “human objectives” and why is it so important to pay attention to them? 

Change Consultant Tips from a 40 Year Veteran

by Paula Alsher on Thu, May 26, 2016 @ 03:00 PM

40 years.  That’s how long Don Harrison, President and founder of IMA has been working in the Change Management industry.  While some may joke he started when he was 5, Don has dedicated his entire career to implementing complex changes in organizations.  His frequent application of this expertise to technology implementations, cultural changes, mergers and acquisitions, and business process initiatives has led to his popularity as a consultant and keynote speaker for national and international conferences.  Plus he is really funny, and that helps!