Change Management Trends - Your Questions Answered

by Paula Alsher on Thu, Oct 11, 2018 @ 03:46 PM

Don Harrison, the developer of the AIM Change Management Methodology, has spent his 40+ year career working with global organizations on how to implement complex change. He specializes in delivering tough messages to senior executives on their role as Sponsors. Not an easy task! 

4 Critical Questions to Ensure You are Making an Impact with Your Actions During a Business Change

by Paula Alsher on Thu, Oct 04, 2018 @ 01:52 PM

The rate of change in today’s business world is certainly at an all-time high. Everyone we know is racing around at a crazy, fast pace trying to implement multiple initiatives all of which are chasing the same limited resources. This nonstop, whirlwind of activity often makes an organization seem like it’s functioning like a well-oiled machine. (After all if everyone is busy, change management must be happening, right?) But, have you ever stopped to ask yourself what exactly everyone is doing? Are they just spinning their wheels with activity or are they making an actual impact with their actions? 

Select the Right Change Agents for Next Generation Change Management

by Paula Alsher on Thu, Sep 13, 2018 @ 12:04 PM

One of the key principles of organizational change management is that implementation takes place at the local level. No matter how good your project team is, you still need a skilled cadre of Change Agents to actually implement your change. The success of your project depends on having the right Agents with the right skills, traits and characteristics working with Sponsors and Targets in an established change structure. What’s more, the type of Agent you need at the beginning of the project will be different from the type of Agent you need in future phases—see our Mini Guide to Installation vs. Implementation for details. 

These 5 Change Agent Mistakes Can be Costly!

by Paula Alsher on Thu, Jun 14, 2018 @ 01:44 PM

Last week our blog article, “15 Common Mistakes Made by Leadership During a Change -- and What to Do About Them” examined the most common mistakes made by leadership during a change. But, Sponsors are not the only ones who are prone to making errors. Change Agents, who are ultimately responsible for an implementation, can also make some very damaging mistakes along the way. 

Talking About Change Management with Your Sponsors

by Paula Alsher on Thu, May 24, 2018 @ 01:01 PM

Have you ever been in a meeting, talking about change management with an important Sponsor, and slowly watch his or her eyes glaze over? Or how about, when you are telling your Sponsor all about the Reinforcement Strategy, Resistance Management and Key Role Map you’ve put together and they suddenly appear antsy and announce they need to move on to their next meeting. Frustrating, right!? 

Increase Value Realization for Your Projects: 4 High Impact Strategies for Change Agents

by Paula Alsher on Thu, May 17, 2018 @ 11:50 AM

Watch This Quick Video Recap: 

 

A program director from a global industry leader made this somewhat startling admission in a recent call with IMA President Don Harrison: at least 80% of their change projects fail to fully achieve value realization. This really got us thinking about the challenge for Change Agents, and not just at this organization. Where do you start to make a difference when you may not be in a position of organizational power? 

5 Tips for Tackling Tough Sponsor Situations

by Paula Alsher on Thu, Mar 22, 2018 @ 03:30 PM

One of the key principles of Next Generation Change Management is to look up the power structure in your organization before you look down, especially in the beginning of a project. What we mean by this is as a Change Agent, you need to spend more time working with your Sponsors (to ensure they are Expressing, Modeling and Reinforcing the change) than trying to convince the targets (those people who will be affected by the change) about the logic and rationale behind it. 

10 Tasks for Next Generation Change Agents

by Paula Alsher on Thu, Mar 01, 2018 @ 01:07 PM

We’ve been talking a lot about Next Generation Change Management, and why it’s so critical for Change Agents to focus on impact not activity. A good starting point for Agents and their Sponsors is to have an agreed upon definition of implementation roles and responsibilities. Don Harrison, developer of the Accelerating Implementation Methodology (AIM), describes the four roles as a CAST of characters: Champions, Agents, Sponsors and Targets. 

How to Manage Resistance to Change

by Paula Alsher on Thu, Feb 22, 2018 @ 01:04 PM

Watch This Quick Video Recap:

One of the most common questions we get in our change management consulting is how to overcome resistance to change. Our clients look a little frustrated when we tell them, “you can’t.” But it’s true. It doesn’t matter if a change is perceived as negative or positive, if it is transformational in scope or a small procedural one, resistance is going to occur. And the fact of the matter is, you can’t combat it, solve it or overcome it. Instead, resistance needs to be surfaced, understood and then managed. 

Best Practices for Building Steering Committees and Project Teams

by Paula Alsher on Thu, Nov 16, 2017 @ 12:38 PM

We’ve all seen them. Projects that are being governed by a Steering Committee that is nowhere near as effective as it could be. Or Project Teams that aren’t made up of the right kind of resources causing a project to slow down to a crawl or even stall out completely. As experts in Change Management, we know Steering Committees and Project Teams who don’t work well together can be a fatal flaw in any change initiative.