Why Quick Fixes Won’t Cut It: The Real Path to Transformational Change

by Ann Marvin on Thu, Nov 21, 2024 @ 12:00 AM

Transformational change is often misunderstood. Many organizations pour resources into superficial solutions, hoping for a quick impact. But in over 30 years of experience in Change Management consulting, we’ve seen one thing time and again: Transformation demands deep, sustained change at all levels. AIM (Accelerating Implementation Methodology) is designed for exactly this kind of 2nd Order Change, where doing things differently requires a commitment to real behavioral shifts.

To help you avoid the common pitfalls that lead to wasted time, energy, and money, here’s a list of the top things we see that won’t drive transformation. Don’t be swayed by easy fixes—true Transformation is never that simple.


Top 10 Things That Won’t Drive Transformational Change in Your Organization

  1. A Vision in an Email: Vision alone won’t change behaviors. Leaders need to consistently express, model, and reinforce new ways of working. Reinforcement—not communication—is the catalyst for real transformation.

  2. Training Programs: Culture shifts require more than workshops. While training can introduce new concepts, it won’t drive change without a reinforcement strategy to support new behaviors.

  3. PowerPoint Presentations: Slides showcasing strategic pillars and work streams don’t create change. Meaningful transformation comes from actions, not presentations.

  4. Town Hall Meetings: A one-time announcement at a Town Hall won’t make lasting changes. Without visible behavioral shifts from leaders, trust erodes, slowing down the change process.

  5. End-to-End Process Maps: Streamlining processes has limits. Over-mapping processes and eliminating roles without addressing the root cultural issues won’t drive transformation and may harm organizational effectiveness.

  6. A Bold, New Logo: A rebranded logo or flashy marketing won’t influence behavior. Logos can’t replace the need for leadership modeling and reinforcement of the new culture.

  7. Re-Organization: Restructuring the organization chart doesn’t create a cultural shift. Real change requires changing how people work and interact, not just their reporting lines.

  8. Engagement Surveys: Engagement thrives when managers reinforce behaviors with meaningful consequences. Surveys alone don’t affect day-to-day engagement or lead to transformation.

  9. Consultants Alone: Even as Change Management experts, we know that consultants can’t drive transformational change for you. They can provide frameworks like AIM and guidance, but only leaders can champion and drive real change.

  10. Downsizing: Downsizing masked as Transformation won’t succeed. If headcount reduction is essential, follow it immediately with clear, 2nd order changes to redefine success within the organization.


The Right Path: Four Fundamentals of Transformational Change

1. Change the Reinforcement to Achieve Transformation
Transformation is impossible without reinforcing the right behaviors. If people don’t experience a shift in what’s rewarded or discouraged, expect more of the same.

2. Transformation Needs Sustained, Active Sponsorship
Active, consistent sponsorship from leaders is crucial for success. Sporadic involvement won’t suffice.

3. Sponsors Must Personally Invest in the Transformation
Transformation comes with personal costs for leaders. Sponsors need to demonstrate commitment through actions that might be challenging but are necessary.

4. Expect Resistance from Those with a Vested Interest in the Status Quo
Ironically, the most resistance often comes from those closest to the change. Sponsors with a stake in the current setup may resist change, so be prepared to engage them thoughtfully.

Conclusion:
For organizations committed to Transformation, success requires more than activity. It demands sustained efforts and individual sacrifices. Avoid the allure of quick fixes, PowerPoints, and training programs. Real transformation changes the foundation of an organization—so understand what it takes and take deliberate steps to make it happen.

Transformational Change: How Important is Sponsor Contracting?

by Ann Marvin on Mon, Nov 11, 2024 @ 03:45 PM

As the question of sponsorship keeps coming up, I thought that I would re-post this blog.

Just how important is sponsor contracting to successful transformational change?  Don Harrison, IMA President and developer of AIM (Accelerating Implementation Methodology) will tell you that all failed transformational change can be traced back to poor sponsor contracting with the Authorizing Sponsors. 

AIM Goes Virtual

by Don Harrison on Thu, Jun 25, 2020 @ 06:14 PM

AIM Goes Virtual

Who Should be Doing What During a Business Change?

by Don Harrison on Tue, Nov 26, 2019 @ 11:36 AM

In the implementation of an organizational change, everyone has a role. In fact, many people have more than one role. In the AIM Change Management Methodology, I’ve deemed the Who’s Who of organizational change a “CAST of Characters.” Each of the four roles, Champions, Agents, Sponsors and Targets has a specific job to do:

 

10 Buzzwords You Need to Strike from Your Vocabulary When Talking to Sponsors

by Don Harrison on Wed, Aug 21, 2019 @ 01:30 PM

I have a little secret to tell you. If you are a Change Agent it is probably something you don’t want to hear, but I’m going to let you in anyway. Ready? Here it is… your Sponsors don’t care about change management. 

What to Do When Your Sponsors are Your Biggest Obstacle to Success

by Don Harrison on Wed, Jun 12, 2019 @ 02:27 PM

When most people think about change management, they automatically assume preparing targets is the most important activity a Change Agent should be doing. But we all know you should never assume (and we all know why, too!) The fact is, having visible and active Sponsors at all levels of the organization who are actively demonstrating their commitment to a change, both publicly and privately, is the most important factor in a fast and successful implementation. 

How to Keep Sponsors Active Throughout the Life Cycle of a Project

by Don Harrison on Wed, Feb 20, 2019 @ 01:10 PM

Whether it is digital transformation, continuous improvement initiatives such as Lean Six Sigma, culture change or a shared services implementation, the success of any change project depends on the demonstrated Expressed, Modeled and Reinforced commitment of all the managers and leaders who have direct reports that are impacted in some way by the change. This cascade of behavioral Sponsor commitment is the single most important factor in a fast and successful implementation. 

New Year. New Blog. And...a New Approach to Change Management

by Don Harrison on Wed, Jan 23, 2019 @ 11:59 AM

Like so many of you who read our blog on a weekly basis, IMA is facing a major change. As you may already know our Vice President of Client Solutions, Paula Alsher, retired at the end of 2018. A bittersweet time for us as we are thrilled to hear Paula is already enjoying a peaceful and relaxing retirement, but a challenging transition for our small company as she did so much for us on a day-to-day basis. 

Change Management Trends - Your Questions Answered

by Paula Alsher on Thu, Oct 11, 2018 @ 03:46 PM

Don Harrison, the developer of the AIM Change Management Methodology, has spent his 40+ year career working with global organizations on how to implement complex change. He specializes in delivering tough messages to senior executives on their role as Sponsors. Not an easy task! 

4 Critical Questions to Ensure You are Making an Impact with Your Actions During a Business Change

by Paula Alsher on Thu, Oct 04, 2018 @ 01:52 PM

The rate of change in today’s business world is certainly at an all-time high. Everyone we know is racing around at a crazy, fast pace trying to implement multiple initiatives all of which are chasing the same limited resources. This nonstop, whirlwind of activity often makes an organization seem like it’s functioning like a well-oiled machine. (After all if everyone is busy, change management must be happening, right?) But, have you ever stopped to ask yourself what exactly everyone is doing? Are they just spinning their wheels with activity or are they making an actual impact with their actions?