Business changes come in all sizes. Some are limited to a few small, procedural modifications while others will completely transform your organization. But no matter what size change you are working on, employing a structured change management methodology is key if you want to ensure return on investment.
I recently did a quick google search on the words “Change Management Training” and was shocked to see the number of options that came up. The marketplace is, in fact, filled with countless choices. There were even sites that filtered the options for you. Find the right change management training now!
There is an ongoing debate in the world of Change Management on the merits of being “certified.” Some will argue there is no certification in the world that can adequately prepare you for the daily ins and outs of the job. The other side of the argument will point out you cannot possibly understand change management without a foundation in its principles.
Like so many of you who read our blog on a weekly basis, IMA is facing a major change. As you may already know our Vice President of Client Solutions, Paula Alsher, retired at the end of 2018. A bittersweet time for us as we are thrilled to hear Paula is already enjoying a peaceful and relaxing retirement, but a challenging transition for our small company as she did so much for us on a day-to-day basis.
There are a lot of choices when it comes to change management models. On the surface, many of them look pretty similar. For example, most change management methodologies are founded on behavioral science research concepts in areas like human motivation. They include tools and templates for project teams to use in implementation. Some of these frameworks are home-grown, combining a “mish mosh” of several well-known frameworks; a little AIM here, some ADKAR model there and a dash of Kotter over here.
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Recently we’ve talked a lot about the importance of shifting from traditional to Next Generation Change Management. NextGen Change Management is about achieving business outcomes, and utilizing your limited resources to get maximum benefit in the shortest amount of time. It’s a shift from change management “activity” to change management “impact.”
Prospective clients interested in AIM inevitably ask, “What’s included in your Toolkit?” This question always causes us to hesitate, because yes, there is a toolkit; however, unlike some of our competitors, we understand change management, when done right, is really about targeting your organization’s limited resources for the most impact in the shortest amount of time to get to value realization at speed.
Here’s one thing we can all agree on: our organizations have never been stretched like they are today. It would be simple to believe the answer is for organizations to narrow their portfolio of changes. Unfortunately, most organizations do not see a lot of its projects as optional. What we can do is a better job of sequencing changes, and we can be much more effective in how we target our limited resources for maximum impact.
Last week Don Harrison, President of IMA and developer of the Accelerating Implementation Methodology (AIM), held a free webinar on what he likes to call “Next Generation Change Management” where he discussed his view of what needs to change about change management. The topic was one of our most popular ever and the discussion he led was truly thought provoking.
Enormous investments are being made each year in large scale, complex business and healthcare changes. From ERP Implementations to new patient care models to mergers and acquisitions, the amount of money being spent on organizational change is staggering. With stakes as high as these, organizations simply cannot afford to fail.