Start with This Checklist for Implementing a Business Change

by Paula Alsher on Thu, Nov 29, 2018 @ 11:21 AM

“Let’s start at the very beginning. A very good place to start.” While the well-known song lyric is about teaching a group of children to sing, the sage advice also applies to implementing strategic business or clinical initiatives

Use Heat Mapping to Drive Better Project Decision Making

by Paula Alsher on Thu, Oct 18, 2018 @ 10:53 AM

On a recent new technology implementation for a major, global corporation our consultants quickly realized the new system was actually one of 60 initiatives that were being launched over an 18-month period. Each individual project had its own project team and although there were interdependencies between the initiatives, the project teams were completely unaware of what the others were doing. 

Best Practices for Building Steering Committees and Project Teams

by Paula Alsher on Thu, Nov 16, 2017 @ 12:38 PM

We’ve all seen them. Projects that are being governed by a Steering Committee that is nowhere near as effective as it could be. Or Project Teams that aren’t made up of the right kind of resources causing a project to slow down to a crawl or even stall out completely. As experts in Change Management, we know Steering Committees and Project Teams who don’t work well together can be a fatal flaw in any change initiative. 

Key Role Mapping: Your Battlefield Map for Successful Change

by Paula Alsher on Thu, Jul 20, 2017 @ 12:48 PM

One of the most significant questions organizations face in implementing a change is how many resources will we need to implement?  And following this, where will we need them?  The Who’s Who of a change implementation can be complicated.  Who are the Sponsors and who are the Targets?  Are the Sponsors Authorizing Sponsors or Reinforcing Sponsors?  Are they all located in one department or are they scattered throughout the organization? 

Don’t be Fooled!  A Communication Plan is Not a Change Implementation Plan

by Paula Alsher on Thu, Jun 08, 2017 @ 01:00 PM

Recently, we were working with a business leader in a large organization on a major initiative and we asked him what his plan was for implementation.  His answer?  “Oh, we’ve got that under control.  We’ve got a project website set up, a focus group scheduled and an email campaign ready to go.”  

Mergers & Acquisitions: The Challenge of Integrating Two Cultures

by Paula Alsher on Thu, Jun 01, 2017 @ 11:43 AM

Your organization’s culture is arguably your greatest strategic asset.  Your competitors can potentially match your product or service by creating a marketing strategy as equally as powerful as yours.  But, no other organization has your culture. It’s what makes you successful in what you do.  So, what happens when your culture and another organization’s culture are supposed to merge into one? 

Implementing a New Change Management Process?  Here’s A Guide to Using Change Management on Change Management

by Paula Alsher on Thu, Apr 27, 2017 @ 10:17 AM

How’s this for irony?  You’ve finally convinced your senior executives about the benefits of applying structure to the people-side of projects.  You’ve been approved to implement a new change management methodology across the organization.  This is great news, and of course, you’ve selected the Accelerating Implementation
Methodology (AIM)
as your change management process of choice.  You’re so smart! 

How to Budget Wisely for Enterprise-Wide Changes: The Role of Change Management in Benefit Realization

by Paula Alsher on Thu, Feb 02, 2017 @ 02:32 PM

Walk into almost any large corporation and we bet you will find at least one (if not more) of these changes in their change portfolio:  shared services, mergers or acquisitions, ERP/technology updates, customer-centric strategies, and other one company solutionsThese enterprise-wide changes can all be significant strategic solutions to critical business problems or market opportunities. In fact, “one company” business models can markedly improve customer satisfaction, materially reduce operating margins, utilize resources more effectively, improve internal collaboration, and position the organization to respond quicker to changing market conditions. The ROI is staggering.  But…so is the investment required! 

How to Jump Start Your Next Change Project

by Paula Alsher on Thu, Jun 09, 2016 @ 11:10 AM

Benjamin Franklin once said, “By failing to prepare, you are preparing to fail.”  That’s why we find it rather puzzling when organizations initiate any type of change without a Change Implementation Plan. 

In fact, after almost 40 years of hands-on Change Management Consulting and Training work, we contend Implementation Management Planning is arguably the single most important step to be taken when starting a new change project, whether it’s transformational in scope or a more modest change. 

OOPS! Don’t Make These 5 Communication Mistakes on Your Change Project

by Paula Alsher on Thu, Apr 02, 2015 @ 10:00 AM

Communication during a change is imperative, but in our Change Management Consulting experience we see a lot of the same missteps being made time and time again. Here’s a list of the five most common communication mistakes we see, plus a few great tips on how to fix them!