OOPS! Don’t Make These 5 Communication Mistakes on Your Change Project

by Paula Alsher on Thu, Apr 02, 2015 @ 10:00 AM

Communication during a change is imperative, but in our Change Management Consulting experience we see a lot of the same missteps being made time and time again. Here’s a list of the five most common communication mistakes we see, plus a few great tips on how to fix them! 

Does Your Project Include a Change Implementation Plan?

by Paula Alsher on Thu, Mar 05, 2015 @ 10:37 AM

What’s a Change Implementation Plan? Well, would you start out on a road trip without looking at a map or setting your GPS? Would you begin renovations on your home without a clear, thought out blue print? We think not. That’s why we find it rather puzzling when organizations today will initiate any type of change, whether it’s transformational or a simple procedural change without a Change Implementation Plan.  

Overlook the "Human Factor" During Transformational Change at Your Own Peril

by Paula Alsher on Mon, Nov 24, 2014 @ 11:25 AM

What happens when change overload confronts transformational change?  Too much going on, with resources diffused across too many projects-- if this sounds like your organization, you are not alone! The result is that in the rush to "get it done," the project team becomes focused primarily on meeting milestones and technical objectives, with pressure to not add resources that could affect given budget constraints.  

The Business Case for a Change Management Methodology

by Paula Alsher on Tue, Sep 09, 2014 @ 10:20 AM

Just this week, two clients have shared a common and very challenging change management situation. They are about to re-launch ERP systems even though they have attempted to implement the system multiple times in the past without success. These organizations are beginning to see that there is a need for doing something different, although they may not be totally sure what that really means! When implementations fail, there are long-term and short-term costs, and direct and in-direct implications.  All of this points to a business case for a change management methodology that will reduce risk. 

Change Agents: What's a Reinforcement Plan for Transformation?

by Paula Alsher on Tue, Sep 24, 2013 @ 04:00 PM

"Reinforcement" and "Reinforcement Plans" are terms that are thrown around a lot in change management. Sure, we know that reinforcement is important, but what does a good reinforcement plan really look like?  

Evaluating Your Transformational Change Communication Plan

by Paula Alsher on Wed, Oct 17, 2012 @ 04:25 PM

Most transformational change management plans rely heavily on communication as the cornerstone of the plan. Based on our thirty plus years in the trenches of global organizations, we have seen what communication techniques actually create "speed bumps," and which techniques can be employed as "accelerators." 

Tips for Integrating Change Management Consulting Into Projects

by Paula Alsher on Mon, Jul 02, 2012 @ 09:32 AM

While many organizations include some of the necessary people-side project management deliverables some of the time, it’s not a consistently-applied change management consulting process.  As a result, implementation success is spotty.  While attempts are made to either “bolt on” a human “change management” plan at the end of the technical plan, or to run a human plan in parallel, the best practice is a blended plan. 

Do Vision and Values Statements Drive Transformational Change?

by Paula Alsher on Fri, Jun 29, 2012 @ 10:12 AM

Question:  What's one of the first things many organizations do when they embark on transformational change?

Answer:  A new vision and values statement. 

But is this really a meaningful way to start the transformational change journey?