Overlook the "Human Factor" During Transformational Change at Your Own Peril

by Paula Alsher on Mon, Nov 24, 2014 @ 11:25 AM

What happens when change overload confronts transformational change?  Too much going on, with resources diffused across too many projects-- if this sounds like your organization, you are not alone! The result is that in the rush to "get it done," the project team becomes focused primarily on meeting milestones and technical objectives, with pressure to not add resources that could affect given budget constraints.  

The Business Case for a Change Management Methodology

by Paula Alsher on Tue, Sep 09, 2014 @ 10:20 AM

Just this week, two clients have shared a common and very challenging change management situation. They are about to re-launch ERP systems even though they have attempted to implement the system multiple times in the past without success. These organizations are beginning to see that there is a need for doing something different, although they may not be totally sure what that really means! When implementations fail, there are long-term and short-term costs, and direct and in-direct implications.  All of this points to a business case for a change management methodology that will reduce risk. 

Change Management Methodology: Behavioral Objectives are Key

by Paula Alsher on Wed, Feb 26, 2014 @ 10:37 AM

One of the most common questions we get from clients around Defining the Change in the AIM methodology is to explain what we mean by "human objectives."  Let's try and take the mystery out of human objectives once and for all! 

Getting Value Realization for Healthcare Transformational Change

by Paula Alsher on Tue, Nov 05, 2013 @ 03:33 PM

In our change management consulting, we work across many industries and organizations that are in the throes of transformation. The healthcare industry may well be the leader in transformational change.  In addition to the implementation of the Affordable Health Care Act (also known as Obamacare), healthcare is experiencing a myriad of other changes, including:

Transformational Change in Healthcare: 5 Quick Tips

by Paula Alsher on Tue, Jun 25, 2013 @ 11:14 AM

Are your healthcare reform-related transformational changes on time and on budget?  Are you seeing warning signs that some of the changes may stall, or take too long, or not drive sustained behavioral changes in important stakeholder groups, especially physicians? 

Why Change Management Consulting Drives EPMO Value Realization

by Paula Alsher on Tue, Oct 23, 2012 @ 12:19 PM

One of the common strategic changes we see in our change management consulting is the attempt to implement EPMOs (Enterprise Program Management Offices.)  Why the interest in EPMOs?  What problem is the EPMO trying to solve? For many organizations, the establishment of an EPMO is an attempt to drive greater collaboration across the enterprise and overcome the traditional silos.  This is an admirable objective, but what does it take from a change management consulting perspective? 

Enterprise-wide Change: Are You Installing or Implementing?

by Paula Alsher on Fri, Aug 17, 2012 @ 08:53 AM

What's the end-goal for your enterprise-wide change? That may seem like an obvious question, but it's really not!  In our thirty-plus years of change management consulting we've observed a common pattern of "premature project completion"  across all types of organizational changes, including enterprise-wide change. 

Do Vision and Values Statements Drive Transformational Change?

by Paula Alsher on Fri, Jun 29, 2012 @ 10:12 AM

Question:  What's one of the first things many organizations do when they embark on transformational change?

Answer:  A new vision and values statement. 

But is this really a meaningful way to start the transformational change journey? 

How Do You Measure Transformational Change Success?

by Paula Alsher on Wed, May 09, 2012 @ 09:39 AM
One of the major impediments to transformational change, Return on Investment, is the false notion that getting a project installed, meaning getting to the point of go live, is the same as getting implementation. In fact, installation and implementation are not at all the same. 

A Change Management Methodology Maturity Curve: Where Are You?

by Paula Alsher on Thu, Apr 12, 2012 @ 11:14 AM

What's the level of impact your change management methodology is having on the organization?  How can you assess how deeply embedded the methodology is across the enterprise?